Leading Change by John P. KotterIn Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders & managers make in attempting to create change & offers an eight-step process to overcome the obstacles & carry out the firms agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision & strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains & producing even more change, & institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, & concluded in 25 years of working with companies to create lasting transformation.