Professional Skills: Communication, Leadership,Teamwork, . . .

This book defines cultural intelligence (CQ): explains why CQ is needed: discusses how to develop CQ; and offers advice on dealing with cultural intolerance.
Includes assessments and exercises.
This is a Multiple user ebook.

How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? Brown uses research, stories, and examples to answer these questions.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.

Using his own cutting-edge research as a professor at Wharton Business School, Adam Grant shows how helping others can lead to greater personal success. He demonstrates how smart givers avoid becoming doormats, and why this kind of success has the power to transform not just individuals and groups, but entire organizations and communities.
EMU Library also has a print copy.*

Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a 'Circle of Safety' that separates the security inside the team from the challenges outside.

The 25th anniversary edition of the bestselling business classic, completely revised and updated. Based on Kouzes and Posner's extensive research, this all-new edition casts their enduring work in context for today's world, proving how leadership is a relationship that must be nurtured, and most importantly, that it can be learned. Features over 100 all-new case studies and examples, which show The Five Practices of Exemplary Leadership in action around the world. Focuses on the toughest organizational challenges leaders face today. Addresses changes in how people work and what people want from their work.
EMU Library also has print copies of previous edition.

In Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders & managers make in attempting to create change & offers an eight-step process to overcome the obstacles & carry out the firms agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision & strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains & producing even more change, & institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, & concluded in 25 years of working with companies to create lasting transformation.
EMU Library also has a print copy.*

Drawing on her experience as a poetic translator and her expertise in cross-cultural leadership, Valérie Gauthier outlines the tenets of savoir-relier: a framework for building sensible, trustworthy, and lasting relationships that enables leaders to value difference, work across boundaries, and navigate complex systems. Savoir-relier teaches leaders to tap into their senses in the midst of strategizing, allowing them to act intuitively and rationally at once.

“The authors bring to life the importance of culture: how very different it is from other elements of change management and how critical it is to take advantage of ‘un-ignorable moments.’ Their stories are compelling and memorable.” —Jon Katzenbach

This leadership classic delves into the qualities that define leadership, the people who exemplify it, and the strategies that anyone can apply to become an effective leader.
EMU Library also has a print copy.*

Unveiling scientific evidence that links organizational success or failure to "primal leadership," this cutting-edge book argues that a leader's emotions are contagious and must resonate enthusiasm if an organization is to thrive.
EMU Library also has a print copy*

This book describes four fundamental ideas that explain how and why people are compelled to follow: Values, Vision, Vector, and Voice. Together, these concepts form the essence of leadership and inform the steps necessary to inspire others to follow.

The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire.
EMU Library also has a print copy

Through a wide range of examples—from Maine and Michigan to Rwanda and Bhutan, and from small-town classrooms to corporate boardrooms, this groundbreaking book opens our eyes to misunderstood yet useful aspects of us-and-them relations.*

"He demonstrates that despite all the complexities of the modern world, the foundations of executive leadership can still be found in the timeless and enduring virtues of the ancient Chinese and Greeks. With rich and informative discussions of the classical and modern literatures on virtue and executive leadership, and a wealth of exercises and questionnaires that translate models of leadership into plans for action."
EMU Library also has a print copy

Here you will learn seven leadership boundaries that set the stage, tone, and culture for a results-driven organization, including how to help people focus their attention on the things that matter most; build the emotional climate that drives brain functioning; facilitate connections that boost energy and momentum; create organizational thought patterns that limit negativity and helplessness; identify paths for people to take control of the activities that drive results; create high-performance teams organized around the behaviors that drive results; and lead yourself in a manner that protects the vision.

This study of Jack Welch's management principles, underscores the enduring power of these six basic ideas:
1. Control your destiny, or someone else will.
2. Face reality as it is, not as you wish it were.
3. Be candid with everyone.
4. Don't manage, lead.
5. Change before you have to.
6. If you don't have a competitive advantage, don't compete.

This classic business book offers four key principles every manager should know:
Attention Through Vision
Meaning Through Communication
Trust Through Positioning,
and The Deployment of Self.
The EMU Library has more books by this author

In what has become a bible for the business world, the successful CEO of Herman Miller, Inc., explores how executives and managers can learn the leadership skills that build a better, more profitable organization.

Presents case studies of leaders: Merck's Roy Vagelos commits millions of dollars to develop a drug needed only by people who can't afford it · Eugene Kranz struggles to bring the Apollo 13 astronauts home after an explosion rips through their spacecraft · Arlene Blum organizes the first women's ascent of one of the world's most dangerous mountains · Joshua Lawrence Chamberlain leads his tattered troops into a pivotal Civil War battle at Little Round Top · John Gutfreund loses Salomon Brothers when his inattention to a trading scandal almost topples the Wall Street giant · Clifton Wharton restructures a $50 billion pension system direly out of touch with its customers · Alfredo Cristiani transforms El Salvador's decade-long civil war into a negotiated settlement · Nancy Barry leads Women's World Banking in the fight against Third World poverty · Wagner Dodge faces the decision of a lifetime as a fast-moving forest fire overtakes his firefighting crew.

Selected articles from the Harvard Business Review to help you work more productively with people on your team, in other departments, and in other organizations. Leading experts such as Daniel Goleman, Herminia Ibarra, and Morten Hansen provide the insights and advice you need to:
* Forge strong relationships up, down, and across the organization
* Build a collaborative culture
* Bust silos
* Harness informal knowledge sharing
* Pick the right type of collaboration for your business
* Manage conflict wisely
* Know when not to collaborate

Selected articles from the Harvard Business Review to help you assemble and steer teams that get results. Leading experts such as Jon Katzenbach, Teresa Amabile, and Tamara Erickson provide the insights and advice you need to:
* Boost team performance through mutual accountability
* Motivate large, diverse groups to tackle complex projects
* Increase your teams' emotional intelligence
* Prevent decision deadlock
*Extract results from a bunch of touchy superstars
*Fight constructively with top-management colleagues.

The hardest tests for leaders challenge their character as much as their skills, and a growing body of research shows that the self-knowledge gained from such tests is critical to leaders’ success. In Questions of Character, Joseph L. Badaracco outlines eight fundamental challenges that test a leader’s character, and proposes exploring them through the lens of literature. Badaracco argues that serious fiction provides us with memorable characters facing compelling challenges similar to those that confront business leaders. Through rich analysis of the main characters in The Death of a Salesman, The Secret Sharer, The Last Tycoon, and other stories, Badaracco addresses complex issues leaders face, such as the soundness of their vision, their readiness to take on responsibility, the depth of their compassion, and their ability to manage success.

Twenty-five years ago Robert Greenleaf published these prophetic essays on what he coined servant leadership, a practical philosophy that replaces traditional autocratic leadership with a holistic, ethical approach. This highly influential book has been embraced by cutting edge management everywhere. Yet in these days of Enron and what VISA CEO Dee Hock calls our "era of massive institutional failure," Greenleaf's seminal work must reach the mainstream now more than ever. Servant Leadership:
* helps leaders find their true power and moral authority to lead
* helps those served become healthier, wiser, freer, and more autonomous
* encourages collaboration, trust, listening, and empowerment
* offers long-lasting change, not a temporary fix.
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"how to hold meetings and how to make them great"