Human Resources & Organizational Behavior

This book will show you best practices for obtaining and providing educational, training, and professional development content on devices like smartphones, tablets and other mobile devices.

Managing human emotions plays a critical role in everyday functioning. After years of lively debate on the significance and validity of its construct, emotional intelligence (EI) has generated a robust body of theories, research studies, and measures. This volume demonstrates the study and application of EI across disciplines, ranging from psychometrics and neurobiology to education and industry. Leading experts offer the latest findings on: EI instruments, including the EQ-I, MSCEIT, TEIQue, Genos Emotional Intelligence Inventory, and the Assessing Emotions Scale.

Studies prove that emotional intelligence--knowing how to manage emotions, empathize, build relationships, and more--drives performance. The fifty original activities in The Emotional Intelligence Activity Kit help: Promote introspection, Increase empathy, Improve social skills, Boost personal influence, Inspire purpose, Bring everyone on board, and Make learning stick.

What Makes a Leader: Why Emotional Intelligence Matters presents Daniel Goleman's groundbreaking, highly-sought Harvard Business Review and other articles compiled in one volume. This often-cited, proven-effective material has become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation.