EBSCO ebooks sometimes produce an error page when you try to login. If you refresh the browser page and try again, it usually works on the second try.
EBSCO 1-user and 3-user ebooks can have access issues. If you do get a busy signal, wait for 30 minutes before trying again to access the ebook. If you keep trying to log in every few seconds, you can cause the ebook to get "hung up." It's wise to read ahead as the book is more likely to be busy right before a test or assignment due date. Unfortunately, for many titles one of these limited user ebooks is the only option available for library purchase.
Zotero Connector Extension problems
If you use the Zotero Connector Extension, the settings on the Zotero Connector Extension can cause you to have trouble using EBSCO ebooks. To solve this:
1. Right click the extension icon. In Chrome, this is in the upper right hand corner, and it changes depending on the type of website currently being viewed. You might have to click the puzzle piece plug-in icon to view the Zotero Connector.
2. Select "This can read and change site data."
3. From the options, change the selected option from "On all sites" to "When you click the extension."
After making this change some sites will not be automatically proxied as they were before.
Tips
Full text options for EBSCO ebooks
There are two ways to access the text of EBSCO ebooks.
1. Scroll down the ebook page to find links to specific chapters.
2. A link to PDF Full Text or to the EPUB format (in left margin of the ebook page)
Unfortunately, EBSCO ebooks don't work well on some devices and there can be access issues with EBSCO ebooks.
However, the quality of photos and other images are generally better in EBSCO ebooks than on some other ebook platforms.
If you are on campus, you don't need to login to access an EBSCO ebook. If if you are off campus, you will be asked to log in with your EMU NetID. If you aren't asked to log in, there may be an issue with the link you have to the book. In that case, try searching for the ebook in E-search (use ebook search provided below).
If you are asked to log in and your login doesn't work, you may need to update your NetID password (see Login Problems below).
To authenticate your browser needs to accept cookies. If you have trouble logging into the book, you may need to change browser settings to accept cookies.
EBSCO ebooks. also sometimes produce an error page when you try to login. If you refresh the browser page and try again, it usually works on the second try.
Most EBSCO ebooks in EMU's collection are single user ebooks. For some high-use titles the library was able to purchase ebooks that allow more than one person to use them at one time.
Single User Ebooks*
If you get a message that the ebook is being read by another student, you will need to try to login again later. When that student leaves the ebook or is timed out of the book for inactivity, a different student will be able to access the book but there is a time lag before another student can access the ebook. If you do get a busy signal, wait for 30 minutes before trying again to access the ebook. If you keep trying to log in every few seconds, you can cause the ebook to get "hung up." It's wise to read ahead as the book is more likely to be busy right before a test or assignment due date.
Three User Ebooks*
Up to 3 students at a time can read these titles. If you are the 4th student trying to access the book, you will need to try to login again later. When a student leaves the ebook or is timed out of the book for inactivity, a different student will be able to access the book but there is a time lag before another student can access the ebook. If you do get a busy signal, wait for 30 minutes before trying again to access the ebook. If you keep trying to log in every few seconds, you can cause the ebook to get "hung up." It's wise to read ahead as the book is more likely to be busy right before a test or assignment due date.
Unlimited User Access Ebooks
Any number of EMU students can access an unlimited user ebook and the book should never be busy.
*EBSCO 1-user and 3-user ebooks can have access issues. There is a technical problem with the EBSCO platform, so that an ebook can become less available to students. When a student leaves the web page the ebook remains in a state where it is unavailable to other users for a period of time, including to the same student trying to get back into the ebook. EBSCO is aware of the problem, but we don't know if or when this will be fixed. Unfortunately, there are cases where the only ebook available for a title is one of these limited user EBSCO ebooks. These can still be helpful as a reserves copy for students, but they won't work well if many students are asked to use the ebook over a short period of time.
This search finds only the online books in the EMU Library.
Permanent links provided in Esearch already include EZproxy information. Just select the Permanent Link next to the book title in the search results, and copy the URL:
A stable direct link for an ebook from EBSCOhost can be found on the initial page for the ebook. Look in the Tools on the right hand side for Permalink. This link is already set for access from off campus (EMU Proxy.)
To use library online resources and databases from home
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