Library & Research Help

1. Check the item's status.

If an item is either not available (checked out) or in ARC Storage, it is necessary to place a request in order to retrieve it. 

Summon results screen showing that a book is not available.

Summon results screen showing item's location is ARC storage

2. Access the item's detailed record.

Click the item's title in Esearch to access its detailed record. 

Screenshot of Summon results showing cursor hovering over the item's title link.

3. Sign-in.

Look for the "Get It" heading. Follow the sign-in link, using your NetID and password to access the system.

Screenshot of item's detailed record with the "Get It" heading highlighted.

4. Request the item.

Choose the "request" option. You should receive a confirmation message indicating that your request was successful. If the item was in ARC storage, you can pick it up at the Circulation Desk in around 10 minutes. If the item was unavailable, you will receive an e-mail once it becomes available. 

Screenshot of the Get It heading with cursor hovering over request link.

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